See How Canari Turns Missed Calls Into Bookings and ROI
30 minutes with a real person showing you a walkthrough of how Canari fits your setup.
FAQ's
PRODUCT & VALUE
What does Canari actually do?
Canari tracks and analyzes every inbound phone call to your venue. It shows:
- Which marketing campaign drove the call, the value and ROI
- Who called
- What the call was about (booking, enquiry, complaint)
- Whether a booking was confirmed
- Who answered and how the call was handled
This helps hospitality teams stop losing revenue from missed calls, track ROI from marketing, and improve staff accountability.
How does it work?
Very simply: Canari helps you understand what’s happening every time the phone rings – and what that means for your business.
Here’s how it works in practice:
- We create unique digital phone numbers that are tied to your website, Google Business profile, Instagram, paid campaigns, or delivery platforms.
- When a customer calls one of these numbers, Canari listens in the background – without disrupting your team.
- After the call, Canari instantly shows you:
- Where the call came from (e.g. Instagram Ad, Google search, website, etc.)
- What the call was about (booking, enquiry, complaint)
- Who answered
- Whether the booking was confirmed or lost
- How much revenue that call could be worth
- Where the call came from (e.g. Instagram Ad, Google search, website, etc.)
It all appears in a clean, easy to use dashboard – across one or multiple venues – with filters by date, campaign, staff, or call type.
There’s no new hardware, no integration work, and no learning curve. You’ll be live in 30 minutes.
Who is Canari built for?
We’re built specifically for:
- Restaurant groups
- Fine dining venues
- Casual chains and independents
Anyone who takes bookings or enquiries over the phone — and wants to understand how those calls impact business performance.
What makes Canari different from an AI agent?
AI call agents try to replace your team by answering calls on their behalf using synthetic voices or chat based bots. While this can be helpful in low stakes or high volume environments, in hospitality it often leads to frustrated customers, missed nuance, and lost bookings – especially for complex requests, high value reservations, or urgent changes.
Canari takes a completely different approach.
We don’t replace your staff. We empower them – and give you visibility over every single call.
But more importantly:
Canari is the only platform that connects your inbound calls directly to your ad spend.
So you finally know which campaigns are driving calls, which calls lead to bookings, and which marketing channels are wasting your money.
Does Canari work if we already use a booking platform like SevenRooms or Resy?
Yes – we complement platforms like SevenRooms, Resy, Eat App, OpenTable, etc.
They track online reservations. We track what happens before and during a phone call – including bookings that are missed or handled manually.
Is this like a CRM or a phone system?
No – we’re not replacing your CRM or phone lines. We work alongside what you already have to give you new data and visibility on your calls.
SETUP & TECH
Do I need new hardware or a special phone system?
No. Canari works with any standard phone line (landline, mobile, cloud-based). There’s no equipment to install and no disruption to your daily operations.
How long does it take to go live?
Less than 30 minutes. We can have you up and running on the call itself.
Do I need my IT team to help?
No. If you can receive a phone call, you can use Canari. We’ve built the setup process to be non-technical.
Does Canari work across multiple venues or locations?
Yes. Whether you have 1 or 100 venues, you’ll get a centralized dashboard that shows call performance by location, team, or campaign.
Can I monitor individual team performance?
Yes. You’ll see which team members answer calls, how they handle them, and whether calls convert into bookings or not.
PRICING & BILLING
How much does it cost?
Plans depend on usage and number of locations. Contact us to get a quote tailored to your venue(s).
Can I cancel anytime?
Yes. There are no contracts and no lock-in periods. Cancel any time from your dashboard or by messaging our team.
Do you offer annual plans or multi-site discounts?
Yes – if you’re operating more than one location, we can structure pricing that scales. Get in touch and we’ll build a plan for you.
SECURITY & COMPLIANCE
Is call recording legal?
Yes – in most regions, we make all callers aware the call is being recorded. We are fully data security and privacy compliant in every jurisdiction we operate in.
How is the data stored?
All call recordings and analytics are encrypted and stored securely on GDPR-compliant servers.
Who has access to the call data?
Only users in your organization with assigned access. You control who sees what.
FEATURES & INSIGHTS
What kind of insights does Canari give me?
- Marketing ROI across platforms and individual campaigns
- How many calls you get daily, weekly, monthly
- Which calls are missed and what they were worth
- Your database of customers, that are searchable/filterable
- How staff are performing on the phone
- Which channels (Google, Instagram, referrals) drive the most call-based bookings
- VIP caller alerts and repeat customer tracking
Can I tag and filter call types?
Yes. Calls are automatically tagged by category (booking, complaint, general enquiry), and you can filter by type, time, channel, or staff member.
Can I link revenue back to a campaign?
Yes. Canari shows which marketing channel or campaign led to a call, and whether it converted to a booking – helping you assign ROI properly.
COMPANY & SUPPORT
Where is Canari based?
We’re a British-founded company headquartered in Dubai with a presence in the UK and wider GCC.
Head Office:
Office 3105, Al Salam Tower
Al Safouh Second
Dubai, United Arab Emirates
How do I get support?
We’re available via email, WhatsApp, and live chat.
Email: email@text.com
WhatsApp / Phone: +1 2342342344
Live Chat (Coming soon)
Tawk.to or similar platform will be added soon.
Social Media
Still have questions?
We’re happy to help. Contact us any time, or just Book a Demo and we’ll show you exactly how Canari works for your venue.